The Company… This is your chance to launch your career with one of Australia’s most respected service providers in the financial sector. With offices in both the Gold Coast and Brisbane CBD, they partner with well-known local and global brands across a range of industries. Known for their integrity, collaboration, and results they’ve built a workplace where people genuinely enjoy coming to work. You’ll join a high-energy team that values personal growth, celebrates success, and invests heavily in staff development. If you’ve worked in retail, hospitality, or customer service and are ready to build a professional career in finance, this is the perfect place to start. Benefits & Perks Full training provided — no finance experience required Supportive, approachable leaders who want you to succeed Friendly, social team with recognition and rewards for your efforts Stable, growing organisation offering long-term career opportunities The Job… You’ll work in a supportive, professional team that helps customers find practical solutions to manage their accounts. It’s a role that rewards empathy, strong communication, and problem-solving; skills you’ve already developed in customer-facing roles. You will be responsible for the following duties: Making and receiving calls from customers about overdue accounts Listening and working with customers to create payment solutions Keeping accurate records and updating account information Meeting achievable team and individual goals Learning from experienced leaders who coach and support you every step of the way You… To be successful in this role, you’ll have experience in the following areas and demonstrate the personal qualities listed below. At least 12 months experience in a customer service or fast-paced environment A confident, friendly phone manner and strong communication skills Empathy, resilience and a positive attitude A desire to learn and grow your career in the financial sector A team-focused approach and enthusiasm for success You’ll receive full training, ongoing mentoring, and genuine opportunities to progress within the business. How to Apply… If you enjoy helping people, love a good challenge, and want to build a career (not just a job), this could be the perfect fit. Ready to take the next step in your career? Click ‘Apply Now’ or contact Sarah at SB Recruitment on 0452 618 025 for a confidential discussion.
